"We were very happy with the service, technicians and follow-up services we have received while purchasing and having a new furnace & air-conditioner installed. All the technicians were professional and I felt very comfortable having them work on our home while I was both here and gone. They even emailed me a picture of the inspector who was going to be arriving so I would know who to expect. Thank you!" M . H from Lynnwood, WA on June 30th, 2016 (5 / 5)
"Excellent service. Prompt, knowledgeable, considerate. We won't use anyone else! We've used them for our furnace and gas fireplace and upon calling they quickly scheduled us and came right out. Both technicians were very knowledgeable and addressed our problems right away and answered additional questions" N . A from Everett, WA on June 29th, 2016 (5 / 5)
"About 8 hrs ago we started using CM heating ("CM") to service our furnace and continued doing so annually. They always did a good job at a fair price. It was this positive experience that caused me to turn to CM when we decided to install AC in our residence. Rusty contacted us in person, took time to get to know us and our needs, and walked us through various options. He helped us make the best choice for us and our situation, he was clearly not the typical high-pressure salesman that you expect. Can't say enough good things about the job that he did. As it turned out, we also needed to replace the hot water heater and furnace at our rental house and Rusty gave us a multi-job discount with that, and maximized our savings in a few other ways. I had a lot of questions during all this and he was very prompt and thorough in getting back to me. We financed everything through CM (Wells Fargo, very competitive rates) and the application/approval was very, very fast. During the pre-install inspection by the CM tech, he made a suggestion about upgrading the filter that will make changing it much easier. The installation went very smoothly, the installers were on time and very polite and professional, and when they left, my garage was much cleaner than when they arrive.
When the city inspector came out for the final approval, he made several comments about positive things that the installers had done, and also stated (unsolicited by me) that CM is one of the top 3 companies for this type of work that he deals with.
In closing, CM has been great to deal with over the years and I recommend them highly. " S . F from Marysville, WA on June 26th, 2016 (5 / 5)
"We decided to hire CM Heating based on recommendation from one of my coworkers and also their detailed and reasonable quote compared to other quotes we received.
CM Heating installed an air conditioner and also replaced our existing furnace. From getting a quote to following up to ensure things were done properly, they were very professional, prompt, honest and customer oriented.
After the installation was complete, we found out one of our heating ducts was damaged, which we original assumed CM Heating caused the damage. Tony from CM Heating was very proactive in trying to fix the duct by calling us as soon as he found out and scheduled to fix it right away. After tearing the ceiling sheetrock to replace the duct, it was obvious the damage to the duct was caused by the contractor who recently did our home remodel. Tony still went out of his way to fix it right away and didn’t even charge us for the fix.
It was so great to deal with a company who takes customer service to a level we haven’t seen in any other companies. We are going to hire them yearly to service all of our fireplaces which were installed by other company. We highly recommend them for any services they provide.
" M . N from Mill Creek, WA on June 24th, 2016 (5 / 5)
"Last year we my wife and I decided we needed to invest in an AC unit. After speaking with 3 different companies we chose to move forward with CM Heating due to their responsiveness and competitive pricing. After the installation we weren't completely satisfied with the production of the AC unit and it's distribution of cool air throughout the entire house. We called CM to express our concerns and again they were very responsive and have taken every step possible to resolve our issue. We are very impressed with their level of professionalism and customer service. Highly recommended! " J . F from Bothell, WA on June 24th, 2016 (5 / 5)
"This spring CM Heating installed a new furnace, complete with retro fit duct work, in a 4200 sq foot home for me. Retro fitting a home of that size certainly had its challenges. Throughout the install they were responsive and worked diligently to overcome the many obstacles and took the necessary measures to ensure my satisfaction with the new system. I commend CM for standing behind their work, and putting customer satisfaction first." M . S from Monroe, WA on June 23rd, 2016 (5 / 5)
"We have had CM heating do our yearly maintenance for several years at our old house. So when we bought our condo Cm heating was our first choice for a new furnace, gas fireplace and air conditioning. As always the crews that they sent out have been very professional. I have and will continue to refer Cm heating to friends and neighbors. Steve " S . H from Lynnwood, WA on June 20th, 2016 (5 / 5)
"After buying a home, I had continuing problems with ducting. CM Heating came out several times, trying to make my system work. They were knowledgable, professional and did not charge me as they had previously worked for the homeowner. I decided on replacing the 25 year old furnace, and CMHeating was very responsive and professional. The price was fair, and Wayne did good work. I would certainly recommend them" L . S from Everett, WA on June 20th, 2016 (5 / 5)
"I have had the pleasure of working with CM Heating a few times. Both Charles & John impressed me so much with their knowledge, honesty & integrity! You truly do not find that enough these days. It's obvious they care for their customers as if they were family. I fully recommend them to anyone in need of a heater company! You will be happy you chose to work with them.
Thank you so much!
Tonya Mukilteo, WA" T . M from Mukilteo, WA on June 19th, 2016 (5 / 5)
"I've used this company for a a rental property I own. I couldn't be more impressed with the quick service. These folks helped me out when I was in a real jam and between tenants. John saved the day. The work was thorough. Best of all the price was right and the heating bill has decreased at the property!" D . K from Stanwood, WA on June 13th, 2016 (5 / 5)